13 Questions You Must Ask Before Hiring A Cleaner
COVID-19 Update
Thank you for your patience. I am pleased to announce that we will re-open for business on Monday 14th December 2020. We have implemented the following changes:
- Cleaners Will Be Working At A Distance Of At Least 2 Metres Away From Others At All Times
- Cleaners Will Wear A Mask When Working Within The Same Room As A Client Or At All Times If The Client Requests It
- Cleaners Will Wash Their Hands Thoroughly On Entering And Before Exiting A Client's Home And At Frequent Intervals In Between
- Antibacterial Cleaning Products Will Be Used On All Suitable Surfaces Paying Particular Attention To Heavily Trafficked Areas Such As Light Switches And Door Handles
- Continue Using Separate Cloths For Each Household
- Continue Wearing Gloves Whilst Cleaning
- We Use Your Own Floor Cleaning Equipment To Minimise Cross Contamination
- Payment Must Be Made By Direct Debit Instead Of Cash To Further Protect Ourselves And Our Clients
Please note that cleaners will not be required to wear disposable aprons as they will not be working in close proximity to you. We understand that any clients who are in a vulnerable group may have extra needs and we are happy to accommodate so please let us know.
Our office personnel will return to work on a part time basis week commencing Monday 22nd July between 12pm - 4pm and will be calling all clients to confirm when their first clean will be. We hope that we can keep everyone in their usual spot but we may need to ask you to be a little flexible if your cleaner has child care issues whilst the schools are off.
Direct Debits take 9 days to become active so please click the link asap to set it up. It is totally secure. All you need to do is input your sort code and account number. This has been a prefered method of payment for most clients but we cancelled them when we closed. If you have paid previously by DD you must still click the link so we can restart it again. Payments will be requested 2 business days prior to cleaning and if a clean is cancelled we will simply skip the next payment. For those clients who have multiple cleans each week we can request a single payment the Friday prior to the week ahead if prefered.
Do you ever feel like there are just not enough hours in the day?
Seem to spend all weekend cleaning?
Wish there was more time to spend doing the things that you enjoy?
Established in 2005 we employ local cleaners throughout Lanarkshire and are now a well established cleaning company with an excellent reputation. We offer a regular weekly or fortnightly cleaning service as well as One Off and Spring Cleans.
At Angels Cleaning Services we realise that each house is different and that each client has different priorities when it comes to cleaning their home. Our Service is tailored to suit your needs. We are extremely flexible and our main aim is to clean your house the way you like it.
We have many satisfied customers throughout Lanarkshire who have their homes and offices cleaned by us on a regular basis. Our clients include busy working families, senior citizens, business professionals, landlords as well as North Lanarkshire Council and local businesses.
Home and Office Cleaning Services, Lanarkshire
Angels Cleaning Services (Scotland) Ltd are a Professional Cleaning Company providing trustworthy and reliable cleaners to homes and offices throughout Lanarkshire. We clean more than 400 properties on a weekly basis.
Established in 2005 we employ local cleaners throughout Lanarkshire and are now a well established cleaning company with an excellent reputation.
9 Reasons you should choose Angels Cleaning Services
Our Cleaners Are Vetted So You Can Rest Assured Your Property And Your Belongings Are Safe With Us
We have a 3-point security check in place for any new cleaners we employ. Firstly, we carry out a face to face interview. Next we carry out a thorough background check which includes verifying references. Finally, we ensure photocopies of ID are held on file, these must include a piece of photographic identification for example a passport or driving licence plus proof of address by way of a recent household bill. We also have many reviews that can be looked up independently from genuine customers on websites such as Yell.com and Facebook.
Our Service Is Fully Insured For Your Peace Of Mind
Accidents can happen so it's vital that the company you select insures their staff against accidents while in your home. Our cleaners are fully covered by our £10,000,000 Employers Liability Insurance. And it's not just the cleaners we insure. How would you feel if a precious item was broken or damage was caused during the cleaning process? We are insured by Polished Insurance designed specifically for cleaning companies. Our excess is £100, lower than many other companies who implement a £250 excess and safer than hiring an independent cleaner who may take no responsibility at all.
Unlike Other Cleaning Companies, Our Cleaners Are Directly Employed By Us
Unlike many other cleaning companies who use sub contractors our cleaners are directly employed by us, eligible to work in the UK and are not self employed. They are paid The Living Wage and are paid for 28 days' holiday each year pro rata. Not being self employed or subcontracted also means there is a far less chance of you being let down at the last minute.
So We Can Serve You Best, We Have Full Time Customer Support Assistants
We have 4 full time Customer Support Assistants based in our offices in Wishaw and are available to take your calls between 8am and 6pm Monday to Friday. They are there to answer any questions you may have, rearrange bookings and help you in any way they can. There is nothing more frustrating than not being able to make contact with a self employed cleaner or being put through to an unhelpful call centre. They are there to support both the clients and cleaners thus delivering you the best possible service.
We Have Cleaning Supervisors Who Are Able To Assist With Any Cleaning Issues
We employ Cleaning Supervisors to ensure cleaning standards are being maintained and help with any training issues. This is also something that most other cleaning services do not provide. Any reported problems can be quickly addressed and resolved.
We Do Not Charge Our Regular Clients Extra For Doing Spring Cleaning Tasks
Other companies we have researched will charge extra for doing things like cleaning windows, ovens, fridges even making beds. We are flexible enough to do whatever is required within the selected time apart from climb ladders and move heavy furniture due to Health and Safety parameters.
We Guarantee You Complete Satisfaction Or You Get A FREE Clean
If you are not happy with the work carried out, we will redo any areas you are not happy with.
We Promise Not To Let You Down
We offer cover for holidays and sickness as soon as possible should your regular cleaner be off for any reason because we realise how inconvenient and frustrating it can be if your cleaning is not carried out as arranged.
No Contract To Sign, No Small Print And No Hidden Charges
This means that if your circumstances change you can cancel at any time and unlike some companies out there we don't ask you to enter into any contractual agreement with hidden cancellation charges.
Our Mission
To be the best cleaning company in Scotland - We are an established Company striving to provide the highest standard and most reliable cleaning service to private homes and offices throughout Lanarkshire. We guarantee that all customers are happy with the work carried out or we rectify it free of charge providing a free follow up clean. We aim to expand our customer base throughout Scotland.
Recommend Us
Recommend us to family and friends and receive 1 hours worth of cleaning free of charge!
Commercial Customers
What Our Clients Say
I have used Angels Cleaning Services (Scotland) Ltd on several occasions and I have been very satisfied with the service every time and they are always my ...
I would definitely recommend Angels Cleaning Services (Scotland) Ltd to anyone who needed help with their housework
I have been getting my cleaning done for 2 years now and have recently started getting my mother's cleaning done also. It is by far the most reliable clean ...